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Return Policy

Due to FDA Regulations any and all food items can not be refunded. However, we here at King of Sweets Online will work with you to make sure you are a happy customer. So please read the information below to help identify how problems that may arise are handled.

Incorrect Item – If King of Sweets Online ships you the wrong items we will send you the correct item. Please call us or drop us an email letting us know what we need to correct.

Melted candy – King of Sweets Online is not responsible for melted candy. We offer expedited shipping as well as optional ice packs and insulation materials for shipping to help keep your candy from melting.

Damaged Items – We offer a selection of different shipping methods. Each company has their own requirements for processing claims of damaged goods. Any item damaged in shipment must be reported within 72 hours of receipt of item. Please contact us so we may get the issue resolved quickly.

Seasonal Items – All items that are seasonal are non refundable.

Special Orders – All items that are special ordered carry a 20% restocking fee.

Returnable Items – All items that can be returned may carry a restocking fee of up to 20% .

Expired products – Certain products may be discounted and sold as near end of shelf life or passed shelf life expectancy. Those products are non refundable. Please read the product description as it will be clearly marked as to if the product is on sale because of its expiration date. If you do receive a product that is passed its expiration date (and it was not listed as such), please contact us and we will correct the issue as fast as possible.

Refused Packages – Any shipped packages refused by recipient will be billed against original invoice for any additional shipping charges that have accrued. No refunds will be offered for refused packages.

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Candy lovers of the world unite! Join the thousands who are saving each day buying the candy they love with their King of Sweets Membership Club Card. Your membership In the King of Sweets Club does not just entitle you to great discounts and rewards online, you will also receive discounts at our Kiosk locations in shopping malls across America.

The best part is it is free. So join today and immediately reap the rewards of being a member of the King of Sweets Club. As a club member, you will receive 10% off all of your online orders and 10% at Kiosk locations.* You will also receive member's only specials and receive information about new products & information before everyone else. Each member will be mailed their own King of Sweets Club membership card that also includes a free sample of some of our favorite products or a valuable coupon for a future purchase.

If you love candy as much as we do at the King of Sweets than sign up and start saving today!

*Special offers cannot be combined unless otherwise stated in the offer. Offers maybe subject to change without written notice. Club benefits may also be changed. Changes to club benefits will be announced through our email distribution list and on the King of Sweets Online website. Your card will be mailed with your order.

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